Services, renewals and cancellations

1. Elastic hosting: resources, automatic scaling and billing Where to adjust CPU, memory and disk, how to switch a fixed plan to Elastic without changing account, how ceilings and temporary boosts work, and how the fee and the billing adjustment are calculated. 18 min · Reviewed 10/2026 →
2. Use the referral programme and check commissions Share your link or coupon, check the services attributed to you and request payment when your available balance reaches the minimum shown. 2 min · Reviewed 09/2026 →
3. Recover or reactivate hosting suspended or expired for non-payment Explains how to tell suspended hosting from deleted hosting, pay or regenerate the renewal, consider backups and check the website, email and data. 4 min · Reviewed 09/2026 →
4. Kit Digital: how to use the voucher with a digitalising agent Explains how to check the deadlines of a Kit Digital voucher, formalise it with a digitalising agent and understand the role of hosting. 4 min · Reviewed 09/2026 →
5. Change your hosting plan How to upgrade or downgrade a hosting plan, what stays the same, when you pay the difference and what to check before confirming the change. 10 min · Reviewed 10/2026 →
6. Change a service's billing period Explains how to change the renewal interval without moving the due date, when a proforma invoice is updated and what conditions allow services to be grouped. 2 min · Reviewed 09/2026 →
7. Cancel a service's renewal Shows how to turn off renewal for a hosting service or domain, which reminders stop being sent and how to reverse the cancellation before the due date. 2 min · Reviewed 09/2026 →
8. Renew a service early Shows how to renew hosting and domains on demand from the cart or the service's page, without waiting for the automatic proforma invoice. 2 min · Reviewed 09/2026 →
9. How an automatic renewal is generated and paid Explains when a renewal proforma invoice is created and notified, when it needs manual payment and how to bring the process forward from the client area. 2 min · Reviewed 09/2026 →
10. Transfer a service to another client on our platform How to change the client who manages and pays for a hosting service, domain or other service at Hostsuar, and what does not move automatically. 4 min · Reviewed 09/2026 →

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