Sections
Account, services and billing
Support and status
Open and follow tickets and check whether there's a platform-wide incident.
2 articles in this topic
- Check the overall status of our services Check for general incidents affecting hosting, the panel, email, DNS and databases without mistaking them for an isolated problem with your website. 2 min · Reviewed 10/2026
- Create and manage support tickets Open a ticket with the context needed, attach evidence, reply to the team and know when it can be closed or reopened. 2 min · Reviewed 09/2026