Account, services and billing
Available payment methods
Proforma invoices can show the following payment methods:
- Credit or debit card through Redsys.
- Bank transfer.
- Bizum, when the main account's country is Spain.
- PayPal, depending on the amount, the account's status and the conditions enabled for that order. Check whether it appears on the proforma invoice before relying on this option.
- Direct debit, when the account supports this method and has a valid mandate.
If there is credit available, the proforma invoice offers a separate Apply account credit action. It is not a payment gateway and only appears when it can be used.
The breakdown of each proforma invoice shows only the options available at that moment. If a method does not appear, do not try to start the payment from an old link: the account's country, the amount, the mandate's status or a charge already in progress can prevent it.
For a bank transfer, use the details and reference shown on the current proforma invoice. If you have started a payment and it is not showing yet, keep the receipt and check its status before changing method. Placing another order does not speed up confirmation of the previous one.
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