Account, services and billing
Choose which service to order
Go to Order in the client area to start a new order. If you are signed in with a sub-account, you need purchase permission.
Available orders
The ordering centre offers two starting points:
- Hosting, to compare hosting or reseller plans and choose their period.
- Domain, to register a new name or transfer one you already have.
Starting prices are calculated from the current catalogue. Always check the cycle and the total shown on screen rather than relying on a figure you noted earlier.
Operations done from somewhere else
To upgrade existing hosting, add space or resources, change plan or order a dedicated IP, open that service's page. To renew, first check Billing > Pending payments; if there is no proforma invoice, use the renewal option on the service's page.
If the cart already contains something, Go to cart appears. Review it before starting another configuration so you do not add the same service twice.
Before you start, have the full domain ready and decide whether you are going to register it, transfer it or keep it with its current provider. If you manage several client accounts, check which one you are ordering from: the service will be attached to that account.
You may also find useful
- Configure hosting or a reseller plan before paying Choose the cycle, domain and capacity, understand what gets added to the cart and go on to payment w...
- Configure a domain registration or transfer Check the period, DNS, registrant, privacy and Auth-code before adding a registration or transfer to...
- Review and complete an order Check the basket contents, billing profile, payment, contracts, discounts and total before confirmin...
- Add and check account credit in the client area Generate a proforma invoice to add credit, check when it becomes available and decide how to apply i...
Something wrong or out of date? Tell us and we will review it.