Performance and monitoring

Error log

Reviewed on 2 min read registros errores

cPanel's Errors section shows recent entries from the web server's error log. It can help you find missing resources, permission problems and other incidents logged while serving requests.

It is not a complete list of every HTTP error response. Nor does it replace PHP's or the application's own logs; an empty list here does not prove that the website is working correctly.

Look for an incident

  1. Note the URL, the operation that fails and the time, with its time zone.
  2. In cPanel, open Metrics > Errors or search for Errors.
  3. Find the entries close to that time and check the message, the file or path, and the context.
  4. Reproduce the fault once if it is safe to do so and check whether a new entry appears.

The interface shows a limited number of recent entries. For the exact scope, see the cPanel metrics reference.

What to do with the message

  • File not found: check whether the URL is linked from your website or is an outside request for a path that does not exist. Do not create files to satisfy every attempt by a robot.
  • Permission denied: check the resource's owner, permissions and access rules; do not use 777 permissions as a general fix.
  • Application or PHP error: look for the corresponding log and follow the PHP debugging guide.

To investigate every request to a URL you need the access log, not just this error summary. A 404 generated inside an application may not appear here in the same way as a missing file.

If you ask for help, send the relevant message, the URL and the time. Remove passwords, tokens and visitor data that are not needed for the diagnosis from the extract.

You may also find useful

Something wrong or out of date? Tell us and we will review it.